Name: Kennon R Bailey
Purchase Date: 2012-01-19
Sales Person: Brett Howell and Amanda Hilbun
Testimonial:
From the initial inquiry via the internet, Amanda allowed my wife and I to arrange our own appointment. We arrived and met the sales manager who introduced us to
Brett Howell. He is a great guy. The initial visit was just a test drive, and we spoke about vehicles. There was no pressure or harassment. When we showed up for a second
visit, we looked over the vehicle again. Again, there was no pressure, and Brett was very patient. He answered our questions and found out the answers to anything he
didn’t know. His integrity showed from beginning to end. Also, Kim in finance was great and knowledgeable on all questions. All of your staff from the operator to
finance was very professional, and they have more pride and integrity than any other dealer I’ve ever dealt with. We have already given out many cards and spoken with
others in email and conversation. Keep it up, and you guys will be around a long time. Please thank your entire staff.
Name: Everett B Greer
Purchase Date: 2012-01-13
Sales Person: Chris Smith
Testimonial:
Management and the entire staff make for a very simple process and they also pay attention to my wants and needs.
Name: Trina F Moss
Purchase Date: 2012-01-11
Sales Person: Matt Loftin
Testimonial:
Great experience at Walt Massey Automotive. The salesperson took the time to make sure I was getting exactly what I wanted.
Name: Stewart Jackson
Purchase Date: 2010-12-06
Sales Person: Dale Cochran
Testimonial:
I wish to commend Dale Cochran for working with my wife and I to get into one fine '06 truck. We have put several miles on it, and have nothing but good
words for it. Even gets better than average fuel mileage. Also, it is neat to see your ad pop up on youtube.. was listening to the Belemy Bros. and noticed your ad on
the bottom of the screen. I wish you and your crew a very happy holiday, and may 2011 bring prosperity to all. Just wanted to say ..Thanks !! no reply is
necessary.
Name: William and Bonnie
Owen
Purchase Date: 2010-10-29
Sales Person: Dale Cochran
Testimonial:
Dear Mr. Massey, I would like to take a moment to tell you how pleased my wife and I are with our recent purchase of a new Chevy Tahoe from your
company. The whole process could not have been better for us. The professionalism, courtesy, promptness, and kindness of your entire staff was commendable.
Ms. Amanda Hilbun was our first contact with Walt Massey Automotive when she responded to our Autobytel internet query for a new Tahoe. Your company,
through Amanda, was the only company that responded with a non-automated email reply. Further Amanda dialogued with us via email and phone to determine our needs and time
frames for the purchase. In fact, she maintained contact with us through several delays in our plans. Her persistence and professionalism is exemplary.
Mr. Dale Cochran was our Sales Consultant. He took the time to realize we didn't want to play the new car pricing games and gave us the space and facts we
needed to make our decision after we arrived at your dealership. He answered our questions and made the entire process painless and enjoyable.
Mr. Jason Meaux, your Business Manager, guided us through the nountain of paperwork that always seems to overwhelm when purchasing a car. He was fast,
clear about what we were signing and friendly. A truely remarkable accomplishment when I compare it to other new car purchases we have made.
Meeting and talking with Danny Moorman served to further assure us that we were dealing with the right dealership. Even Julie, the receptionist, I
think that was her name, was pleasant and very helpful.
All in all this was a pleasant and professional experience, thank you.
William & Bonnie Owen
ps. In 1969, I made a deal with Massey Chevroletin Citronelle to buy a new Corvette. Chevy corporate would never sell a Corvette to Massey and we were not able
to conclude the sale. So some 40 years later, I now know what a missed opportunity that was to establish a relationship.
Cc: Mr. Brandon Walker
Name: These
are multiple customers
Purchase Date: 2010-03-03
Sales Person: Mark Pearman
Testimonial:
The video will detail each customers experience. We hope that this video will help you in making a decision. Thanks again and we look
forward to earning your business.
Name: Ray & Fay Smith
Purchase Date: 2008-05-08
Sales Person: Chris Hilbun
Testimonial:
Dear Chris Hilbun
We are really enjoying our new Avalanche. Thank you for the time you took to find the truck that best
fits our needs. We also like the dark grey better than the black. Chris, you know your colors! Walt Massey should be proud to have you as an employee. You are an assest to
their sales team. Also, I hope you are happy there and will be there a long time.
May God Bless you,
Ray and Fay Smith
Name: Haley Brown
Purchase Date: 2008-05-08
Sales Person: Danny Moorman
Testimonial:
Dear Danny Moorman
Thank you so much for the wonderful experience of dealing with you at Walt Massey. I had visited several
dealerships before Walt Massey and dealt with several salespeople. I was never treated with the kindness and respect that I recieved at Walt Massey.I want to say
thanks again, and it has been a pleasure doing business with you.
Sincerely,
Hayley Brown
Name: Wendell E Noble
Purchase Date: 2008-05-08
Sales Person: Terry Livingston
Testimonial:
I'm glad I found a Dealership that's willing to help people. You Have all my Future Business.
Wendell E Noble
Name: Matt McDonnell
Purchase Date: 2006-01-01
Sales Person: Dawn Graves
Testimonial:
Monday afternoon I drove up to Lucedale from Biloxi to purchase a new 2006 Chevy Silverado Z71 Crew Cab from Dawn Graves at your dealership. I started looking
for a new truck several weeks ago via the internet. Since the hurricane my time has been spent settling insurance claims, dealing with FEMA, SBA, salvaging items from my
home that was destroyed in Ocean Springs, and working daily to get my business back up at the Mississippi Coast Coliseum. The internet was my best solution to shop for a
vehicle at all of the coast chevy dealers as well as dealers in Mobile, New Orleans and surrounding areas. Most dealers' internet managers sent me a quote with not much if
any follow up. Dawn, along with her boss, Tom, followed up several times and continued to try and work the numbers as well as find me the EXACT truck that I wanted. Not only
did they continue to work with me on the deal, they also got Chad your F&I rep involved and saved me the time in going to Keesler Federal Credit Union for my
financing. We came to an agreement on the vehicle and the deal on Friday of last week. Dawn found the truck in Pelham Alabama and sent someone to get it on Saturday. She had
a spray in bedliner along with bed rails installed first thing Monday morning. I brought a fairly large down payment check and signed all the paperwork including an
extended warranty agreement that Chad explained in very simple terms. In the 30 years that I have been driving and buying vehicles (24 vehicles), this was my first
experience buying a new vehicle over the internet. Not only did I feal that I got a fair deal, as well as the EXACT vehicle I wanted, I also saved an enormous amount of
time and frustration shopping dealership after dealership listening to sales people quote inflated numbers while they tried to convince me to take something they had on the
lot that wasn't quite what I really wanted. Dawn did a super job in "keeping the deal alive". Once again I am glad I did business through the internet so that all
of the dealers could work as hard as they felt they needed to in order to get my business. I wish you had a dealership on the coast so we could work together on upcoming
events I have at the coliseum. Thought you might be interested in my shopping experience with Walt Massey Chevrolet.
Sincerely,
A satisfied customer, Matt McDonnell
P.S. My son will be driving soon. I will be looking for an older model Z71 ext cab with low miles (1997-2001) for him. Dawn will be on the look-out for
me.
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Name: Kennon R Bailey